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SBK VOICE is THE telephony solution that has stood out for many years in the automotive industry. While adapting to innovations in this business sector, the solution seamlessly integrates with the growth and customer experience strategies of each dealer who employs it.

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From our very beginnings we have worked with car dealerships with one goal in mind, help them maximize their use of telephony as a means to satisfy technological trends in the industry. What's more, SBK Voix is a cloud based telephony solution that can be integrated with the different web-based applications that dealerships use to implement and ensure the success of their growth and customer experience strategies.

GET THE BEST SOLUTION FOR YOUR DEALERSHIP FROM SBK TELECOM

CONTACT US FOR MORE INFORMATION

FEATURES THAT WE CUSTOMIZE TO SUIT YOUR NEEDS

Customizable dashboards

BDC Optimisation 

  • Supervisor or agent access to service 
  • Active or passive listening of calls 
  • Centralize calls
  • Call recording
  • Add or remove call capacity, when needed

Our partnership with the CCAQ allows us to provide members of the corporation with the expertise we have acquired since our very beginnings. As an authorized partner, we provide members with our expertise in telephony and our willingness to help optimize the use of our telephony tools to meet and exceed their goals.

SBK TELECOM  
We are a best of breed telecommunications service provider specialized in hosted IP telephony. Over the last 15 years we have acquired the expertise that businesses require in a communications partner. Our service, SBK Voice, provides next generation functionalities at prices that may surprise you.

Management portal

DMS Integration

Enhanced call routing

SIM Ring

Integrations

  • CRM / ERP / DMS
  • On-screen customer profile
  • Improved performance analysis data
  • Increased contact center efficiency

AUTONOMIE DE GESTION

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Voicemail to Email

Call Recording

Call Forwarding

3-way Conferencing

Fax to Email

Auto attendant

Advanced Contact Center

Microsoft Teams calls

TONS OF FEATURES

Analytics & Dashboards

Self Service Portal

Enhanced Call Routing

CRM
Integration

Voicemail to Email

Sim
Ring

Call
Recording

Call 
Forwarding

Unlimited
Calls

3-Way Conferencing

Microsoft 
Teams
Calling

WE ARE CALL CENTERS EXPERTS

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FREE CONSULTATION

© 2021 SBK. All rights reserved.

MANAGE EVERYTHING

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NO PHONES REQUIRED

Working remotely provides a huge degree of flexibility, and is super easy to do. Going remote doesn't even require a phone! Should you need one though, we got you covered.

DESKTOP

  Make business calls from your computer. 
  Available for Windows and macOS.   
  One-click audio meetings 
•  Super call quality 

MOBILE

 Superior call quality / HD  voice.
 Available on iOS and Android.
 Powerfull call controls in your hand.
•  Join meetings in just a tap.   

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BUY GEAR

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SBK Mobile 
App

Auto 
Attendant

Advanced
Contact

Center

Fax
to Email

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Reports for analytics

  • Customizable SBK Analytiq dashboards
  • Real-time visibility of call data
  • Reports
  • Simplified agent training

WHY DO DEALERS CHOOSE SBK TELECOM?

We understand the automotive industry

Our solution seamlessly integrates with your other web based applications

Our plateforme is secure and highly reliable

We provide tools to simplify the management of our plateforme

Our deployment and support processes are proven and robust

La Corporation des Concessionnaires Automobiles du Québec (CCAQ) is a non-profit organization whose mission is to assert the rights of its members and defend their interests.

Since its founding, the CCAQ has made every effort to meet the various needs of its members. Its reputation is well established: the CCAQ is recognized for its avant-gardism in the Quebec automobile industry.

Foundation year

Number of members

% of Quebec dealers represented

Number of regional corporations

A TELEPHONY SERVICE DEDICATED TO AUTOMOTIVE INDUSTRY

Unlimited Calling

SBK Mobile app

PARTENERS WITH THE CCAQ

1140 Ste. Catherines St. W, Suite 340

Montreal, QC, H3G 1R8

1-877-256-3516

1945

883

98%

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